DigniLab & Print Privacy, Cancellation, Refund & Liability Policy
Last Updated: July 27, 2026
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At DigniLab & Print, we value your privacy and strive to provide professional, reliable services. This policy explains how we collect and protect your information, as well as the terms that apply when you schedule or receive services from us.
By using our website, scheduling an appointment, or paying for a service, you agree to the policies below.
Privacy Policy
Information We Collect
Depending on the service you request, we may collect:
- Your name, address, phone number, and email address
- Appointment and scheduling information
- Payment information (we do not store your full credit or debit card number)
- Government-issued identification
- Fingerprints or biometric information (when required)
- Drug and alcohol testing information
- DOT physical examination information
- Blood draw or specimen collection information
- DNA collection information
- I-9 Employment Verification documents
- Basic website information such as your browser type, IP address, and cookies to improve your online experience
We only collect information necessary to provide the services you request.
How We Use Your Information
We use your information to:
- Schedule and provide services
- Verify your identity when required
- Process payments
- Submit information to authorized employers, laboratories, government agencies, licensing boards, or other authorized recipients
- Communicate appointment reminders and service updates
- Meet federal, state, and industry compliance requirements
- Improve our services and website
We never sell your personal information.
Who We Share Information With
We only share information when necessary to complete your requested service or when required by law.
This may include:
- Certified laboratories
- Background screening providers
- Government agencies
- Licensing boards
- Employers or organizations requesting your screening
- Payment processors
- Scheduling software providers
Many services require results to be sent directly to the requesting organization rather than to DigniLab & Print.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.
Records are retained only as long as required by applicable laws, regulations, or contractual obligations and are securely destroyed when no longer required.
Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of information when legally permitted
Some records cannot be deleted because federal or state laws require us to retain them.
Children's Privacy
Our services are generally intended for adults.
Services for minors are only provided when required by an employer, school, government program, or other authorized organization and with appropriate parent or guardian consent when required.
Policy Updates
We may update this Privacy Policy periodically.
The date shown at the top reflects the most recent revision.
